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We have the answers to your questions

Print
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Graphic Design

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General

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  • To place an order, simply fill out our request form on our website. This form is designed to gather all the necessary details about your project, including your business information, the specific services you're interested in, deadlines, etc. Once you submit the form, our team will review your request and respond to you within 24 hours with a quote for your project.

  • We offer several pricing options to suit your needs. Our standard rate is $50 per hour, with a minimum charge of $25 for projects that take less than an hour.

     

    We also offer project-based pricing, as each project is unique and may require a different amount of time to complete.

     

    For those looking for a more comprehensive solution, we offer three pricing packages , each including a variety of design services. These packages are designed to provide you with everything you need for your project at a fixed price.


    Prices will be confirmed with you upon completing the request form , ensuring that you receive a quote tailored to your specific needs.

  • We accept payment via major credit cards, including Visa, Mastercard, and American Express, as well as PayPal for added convenience and security. Canadian customers can also pay using Interac e-Transfers. Please note that all payments must be made in Canadian dollars.

  • Our turnaround time varies depending on the complexity of each project, ranging from a few days to several weeks. However, we always provide clients with a clear turnaround time before we begin work on their projects.


    For those needing faster service, we offer rush services for an additional fee. A rush order is considered to be any project requiring completion in 3 days or less. Please contact us for more information.

  • We offer local delivery for the Chaudière-Appalaches area within a certain distance. Please contact us for delivery fees and to arrange local delivery.

    We also provide shipping across Canada via Canada Post. Your order will be carefully packaged and sent to you using Canada Post's reliable shipping services.

  • We do not offer refunds on graphic design services due to the nature of the work involved. Graphic design is a creative process that requires time, expertise, and collaboration to produce a unique and personalized result for each client. Once a design service has been provided, it cannot be returned or reused, making refunds impractical. However, we are committed to ensuring your satisfaction with our services and will work closely with you to make any necessary revisions to achieve the desired outcome.

    If you receive a damaged or defective item, such as a t-shirt or mug, please contact us immediately for a refund or replacement. We strive to ensure your satisfaction with our products and services and will work with you to resolve any issues promptly.

  • Hiring a graphic designer is invaluable for businesses. They have access to top design tools and technology, creating high-quality designs for print and digital media. With a strong grasp of design principles, they craft visually appealing and effective designs that resonate with your audience, reflecting your brand's identity. Ultimately, a graphic designer can enhance your brand's visual presence and communication, leading to greater business success.

  • Graphic design services can help increase engagement, reach, and conversion rates on social media, ultimately contributing to the growth of your client's account and business.

    Designers can tailor designs to your target audience, ensuring that your content resonates with them and encourages engagement. They can also create effective call-to-actions that prompt users to take specific actions, such as visiting your website or making a purchase.

    Additionally, graphic designers can simplify complex concepts by using infographics, making information more accessible and engaging for your audience. They can also use storytelling techniques to create compelling visuals that help convey your brand's message effectively.

  • Branding is essential for any business looking to establish a strong identity and stand out in a competitive market. A well-developed brand can help convey your company's values, personality, and unique selling points to your target audience. It can also help build trust and credibility with customers, leading to increased loyalty and recognition.

    A brand guide, also known as a brand style guide or brand book, is a document that outlines the key elements of your brand, such as your logo, color palette, typography, and tone of voice. It serves as a reference tool to ensure consistency across all your brand's touchpoints, including your website, social media, packaging, and marketing materials. By following a brand guide, you can maintain a cohesive and professional image that resonates with your audience and sets you apart from competitors.

  • Yes, we offer web design services using website building platforms such as Wix and Webflow. Additionally, we provide SEO (Search Engine Optimization) services to help improve your website's visibility on search engines. If you're interested in these services, please contact us with your inquiry, and we'll get back to you with more information.

  • We accept a wide range of file formats to accommodate different design software and preferences. Common file formats include PDF, AI, EPS, PSD, JPEG, and PNG. If you're unsure about the compatibility of your file format, feel free to reach out to our team for assistance.

  • Before starting your project, we will email you a digital mockup of your artwork for approval. This allows you to see how your design will look once it's printed and provides an opportunity to make any necessary changes. If you require a printed sample, a sampling fee will apply.

  • Yes, we have a minimum order of 12 for screen-printed items. However, there are no minimums for any other printing method. This allows us to accommodate orders of all sizes, whether you need a few custom shirts for a small event or a larger quantity for a business or organization.

  • Yes, we offer printing services for large formats, stationary and packaging through our partnerships with trusted Canadian print resellers. When you choose to print with us, you can rest assured that every detail is taken care of. We meticulously prepare your files to meet all printing requirements and standards, guaranteeing that your project will be printed flawlessly. Should any issues arise, we handle all communication with the printer, ensuring a smooth and hassle-free printing process for you.

  • Yes, we do! You can explore our selection of pre-made designs on our shop page.

    Check them out here!

  • If you couldn't find an answer to your question, please don't hesitate to contact us at info.studio292@gmail.com . We're here to help and happy to provide any additional information you may need.

ANY QUESTIONS OR COMMENTS?

Great things happen when we collaborate! Let's build relationships that are based on caring.

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